HOW TO USE THE APP

Get to know more about our app and how you can have the best experience.

SIGNING IN

FILL OUT THE BLANKS
  • Confirm if your country is selected;
  • Type your full name;
  • Type your phone number with the area code;
  • Choose an e-mail that you check frequently.

GETTING A TASK

PUSH NOTIFICATION
  • Click on the push notification of the task to see more details;
  • Check the details of the task you were assigned. Number of addresses in the route, total distance and how much you will make.

USING THE APP DURING A DELIVERY

ACCEPTING A TASK
  • Click on the green button to accept a task;
  • Accepting a task implies that you are willing to complete it respecting all the conditions of the delivery;
  • Click on each address to see the details of the task such as recipient name, apartment number or any other additional information;
  • Click on the red button on the top right to use Waze or Google Maps to help you get around the city.
CONFIRMING THE PICK UP
  • Check if you are at the correct pick up address;
  • Check if the products you picked up are the same as the ones shown in the app. Don’t pick up more, or less products;
  • It’s indispensable to click on the green button on the exact moment of the pick up.
CONFIRMING THE DELIVERY OF THE ITEMS
  • When you arrive at the delivery point, double check the address;
  • Check the name of the person that is about to get the products;
  • Also check in the app if there is the need to collect money with the recipient;
  • Check if you are delivering all the correct items;
  • It’s indispensable to click on the green button on the exact moment of the delivery.
PROVING THE DELIVERIES
  • This step is very important for you to proof that you are delivering everything properly;
  • Use the input of feedback to let us know to whom you delivered the goods (recipient, doorman, family or another person with authorization);
  • Use the same input for any other information that you find important;
  • Use the camera feature to take photos proofing your delivery and the integrity of the goods;
  • Click in the green button to finish.
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