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FAQ

Frequently Asked Questions

HOW DOES THE APP WORK? HOW DOES SHIPPIFY WORK?

We connect our trusted Shippers with entrepreneurs that need a fast and viable service. With benefits for both sides, we provide a service with fair price and a new way to make money for our members of Shippers community.

The App is the platform for Shippers, , they receive the tasks through it and decide if they will accept it or not. The login on the website is for clients, and it’s where they’ll create the tasks that are sent to Shippers on the app.

I’VE ALREADY DOWNLOADED THE APP. WHAT NOW?

To complete your registration send to the email the following documents:

Shippers with cars: Driver’s license, car's registration document, car’s insurance, proof of residence.
Shippers with motorcycles: Driver’s license, motorcycle's registration document, proof of residence.
Shippers with bikes: ID and proof of residence.

CAN I TAKE PICTURES OF MY DOCUMENTATION?

Of course you can! Just remember, take pictures with good quality. You can scan it too.

I’VE ALREADY SENT MY DOCUMENTS, WHAT’S THE NEXT STEP?

Now you only have to wait a little bit. Our team will check your docs and in a few days you’ll receive an email confirming your registration.

If you don’t have a document with your name and the address where you live, you can obtain a residence certificate in a notary.

MY CAR DOESN’T HAVE AN INSURANCE, WHAT DO I DO GUYS?!

Relax! If your vehicle doesn’t have an insurance, you need to fill out and sign the responsability term that you can

CAN I DO DELIVERIES WITH
A SKATEBOARD?

Sure! You can use skateboards, roller skates, motorized scooters... You just can’t fall, get hurt and damage the package, ok?

I’M ONLINE ON THE APP AND I’M NOT GETTING ANY TASKS. WHY?

The deliveries are assigned to you according to your location. It’s possible there’s no demand at your region or your city doesn’t have a big number of daily tasks.

Don’t worry, our team is working hard to expand our customer's network in all cities.
Check if your gps is on or if your data plan is working.

HOW MUCH WILL I GET FOR MY DELIVERIES?

Shippers get 80% of the delivery value. The payments are done every friday through bank transfer, with the value of the deliveries done in the past week.

HOW CAN I SEE HOW MUCH MONEY I’M MAKING?

After your first delivery the app creates a history of all your tasks that have been done. Use this functionality to check your earnings.

WHEN SHIPPIFY WILL COME TO MY CITY?

Our goal is to be delivering in all cities. You can help us by being part of our Ambassador Program. Tell about us to the businessmen of your neighborhood that might need our services. If we close a partnership with your help, you become an exclusive Shipper of this new customer.

CAN I BE BANNED OF SHIPPIFY?

Our community is based on Shippers who provide good experiences to our users, always being friendly, polite and patient. Your performances are evaluated from 0 to 5. Shippers with an average below 4.5 are banned of the platform.


Check here how you can be a 5 stars Shipper.

I WAS APPROVED, BUT I CAN’T LOGIN ON THE WEBSITE. WHAT DO I DO GUYS?

The website is an exclusive area for clients, is through it they create the tasks you will receive in your app.